| !!! IMPORTANT !!! | |
| For new infrastructure "INITIAL" actions have to be taken first. "DESKTOP SERVICES Plan" have to be chosen after the "INITIAL" actions are done. |
| DESKTOP SERVICES Plan | DSB | DSS | DSG | DSP |
| COMPUTERS | 1 - 5 | 6 - 10 | 11 - 20 | 21+ |
| Monthly Price / COMPUTER | €50 | €45 | €45 | €40 |
| Response Time (Working Hours) | 8 - 12 Hours | 6 - 8 Hours | 4 - 6 Hours | 2 Hours |
| Tickets / Month | 2 | 4 | 4 | 8 |
| Remote Support |  | |||
| Software & Hardware Install Support | | |||
| Virus Scan & Remove | | |||
| Monthly Headquarter Interventions | 1 | |||
| Network Maintenance |  | | | |
| Peripheral Maintenance | | | | |
| Network Optimization | | | | |
| INITIAL / ADDONS / ONE-TIME SERVICES for DESKTOP SERVICES | |
| MICROSOFT WINDOWS install & configure (with customer license) | €50 / COMPUTER |
| LINUX DESKTOP install & configure | €70 / COMPUTER |
| Free Software install & configure | €5 / pc. / COMPUTER |
| Paid Software install & configure (trial / with customer license) | €10 / pc. / COMPUTER |
| DESKTOP / LAPTOP component install & configure | €20 / compo / COMPUTER |
| DESKTOP / LAPTOP dust clean | €60 / COMPUTER |
| Virus scan & remove | €30 / COMPUTER |
| DESKTOP / LAPTOP diagnosis | €20 / COMPUTER |
| SILVER patch | €50 / PLAN |
| GOLD Patch | €75 / PLAN |
| PLATINUM patch | €100 / PLAN |
| IT OUTSOURCING universal addons | |
| OFF-SITE data backup | €2 / GB |
| ON-SITE technical assessment | €100 / LOCATION |
| Employee Training | €100 / HOUR |
| Existing Infrastructure Analysis | Starting From €20 / LOCATION |
| 2% + €1 (Will be added for each ONLINE invoice for European CARDS) | 4% + €1 (Will be added for each ONLINE invoice for non-European CARDS) |